By accessing our websites and using our services, you are consenting to the Data collection and use practices described in this Policy, as modified from time to time by us. If we decide to modify our Policy, we will post a new Policy on our websites changing the date in the last paragraph of such Policy. Therefore, we invite you to consult this Policy from time to time in order to familiarize yourself with any changes.
The terms of this Policy are without prejudice to any contractual terms you may enter into with us, which shall prevail over the terms of this Policy.
1. PLEDGE ON PRIVACY
GoodTV does not collect or process Data except when specifically, voluntarily and knowingly provided by you. We ensure compliance by our staff with strict standards of security and confidentiality and in processing your Data we pledge to fully comply with internationally recognized standards of privacy protection.
2. INTENDED USE OF DATA
Most of our services do not require any form of registration allowing you to visit our websites without telling us who you are. However, some services such as our Apps may require registration. When you register with us, you may need to complete certain fields (some are required, some are optional) as well as chose a user name and password. In these situations, if you chose to withhold any Data requested by us, it may not be possible for you to gain access to certain parts of our websites or our Apps and for us to respond to your queries.
GoodTV collects and processes Data only for specific and limited purposes which we inform you about when you wish to use certain services offered on our websites. For example, we may collect and use Data to provide you with our products or services, to bill you for products or services you request, to market products and services we believe might be of interest to you, to process your job application, to receive news releases, or to communicate with you for other purposes. In addition, we may use your Data to evaluate the effectiveness of and improve our services to our visitors and customers, for our own internal statistical and operational purposes, to evaluate customer interests as well as purchasing and other trends among customers and to better determine product development and marketing strategies. Our Apps specifically do not collect any personal data except the login data, normally in the form of an anonymous token. By submitting your Data, you expressly consent to such use. GoodTV keeps your Data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or document retention requirements.
3. NON DISCLOSURE OF INFORMATION
GoodTV shall never sell, rent, share or otherwise distribute or make available your Data to third parties outside of the GoodTV group, except when required to do so for legal or regulatory purposes. However, Data may occasionally be transferred to third parties, who act for or on behalf of GoodTV, for further processing in accordance with the purposes for which your Data were originally collected. When disclosure of Data to third parties is likely or necessary for whatever reason, GoodTV shall endeavor to ensure that such third parties provide the same level of protection as GoodTV, and, where appropriate, we will contractually require them to process Data transferred only for the purposes authorized by you and on a confidential and secure basis.
4. RIGHT OF ACCESS
You have the right to access and update your Data or to require their deletion. We endeavor to ensure that your Data are up to date, accurate and complete. If you wish to access, correct or delete your Data held by us or concerning career opportunities, please contact us via the website or via our partners. Your request will be dealt with in a prompt and proper manner.
5. SECURITY / CONFIDENTIALITY
To ensure the security and confidentiality of Data that GoodTV collects online, we use data networks protected, among others, by industry standard firewalls and password protection. We undertake to take all reasonable steps in order not to allow your Data to be seen by third parties other than those who act for or on behalf of GoodTV and have agreed to treat your Data confidential and secure. Access to Data is restricted to those of our employees on a need to know basis and who have been trained to observe strict standards of confidentiality in handling your Data. Although we endeavor to create secure, reliable and trustworthy websites for our visitors, please be aware that the Internet is generally not regarded as a completely secure environment, and that therefore the confidentiality of the Data provided by you or material transmitted via our websites or by e-mail cannot be guaranteed by GoodTV. Thus, we can not be responsible or liable for the security of your Data whilst in transit via the Internet to us.
6. DATA TRANSFER ABROAD
GoodTV is an international group and has databases in different jurisdictions. GoodTV may transfer your Data to one of its databases or to companies within the GoodTV group or to its partners, who have agreed to keep your Data confidential and secure, outside of your country of residence. If the level of privacy protection in a country does not comply with internationally recognized standards, we will ensure that Data transfers to our databases in that country are equally protected and that a transfer of Data to third parties in such countries does not occur. By submitting your Data to our websites, you expressly agree to its possible transfer to other companies within the GoodTV group and/or its partners and to its trans-border transmission.
7. ANONYMOUS DATA / “COOKIE” TECHNOLOGY
Most of the information we collect from our websites is anonymous information. When you visit our websites, we do not collect any personal Data from you unless specifically, voluntarily and knowingly provided by you. Anonymous information is processed by GoodTV to help improve the content of our websites, to customize our websites for our visitors and to learn more about them and how they use our websites. In doing so, GoodTV may use tracking technology (cookies) to gather anonymous information, such as browser type, operating systems and the date and time of access. “Cookies” by themselves cannot be used to discover the identity of the user. Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. When you leave this site all cookies will be deleted.
GoodTV does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. On the contrary, where we believe that one of our products or information is of importance to you, we inform you by e-mail whilst giving you the choice of opting out of such service.
9. DATA AND MINORS
Our websites are general audience sites that are not designed nor intended to collect Data from minors under the age of 18. To respect the privacy of children and to comply with the laws designed to protect children, minors under the age of 18 should not provide any Data to these websites. We ask that parents supervise their children while online. GoodTV will not knowingly collect, use, or disclose Data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (parent, guardian).
10. LINKS TO OTHER WEBSITES
As a service to our visitors, our websites may provide hyperlinks to other websites that are not operated or controlled by GoodTV. Therefore, GoodTV can not be responsible or liable for the content of such websites or the privacy practices of such other parties. Please note that these privacy practices may differ from our Policy. We encourage you to review and understand their privacy practices before providing them with personal information.
These guidelines are compatible with the European General Data Protection Regulation (GDPR) and the new Swiss Data Protection Act (revDSG) and have come into force on September 1, 2023.